If you are not satisfied with your purchase, you may return it within 30 days. Please allow 7 days of transit time. Returns will be processed within 7-10 days of receiving. You will be notified via email once your refund has been approved in our system.
Due to high demand, we do not offer merchandise exchanges. Tip: You'll get the right product fastest if you place a second order while returning your first order.
VonZipper uses SmartLabel® to make your return process easy. The front of your packing slip includes a prepaid, pre-addressed return label. You can also print a label and track your return using our self-service portal here.
No. You can also return items using any traceable method you wish. Please be sure your package is insured and the postage is prepaid. Once we receive your package, we’ll promptly refund the items you have indicated. Mail the package to:
VonZipper US Returns
11310 Cantu-Galleano Ranch
Mira Loma, CA 91752